JESUS, the Washington State unemployment department is run by monkeys

[annathepiper]

#1, they can't get their facts straight between people who work the regular claims line. I have been told by different phone droids on different calls regarding claims that because I am on extended federal benefits I should make a minimum of either three OR four contacts a week to be eligible for benefits.

#2, hammering a clue home to their adjudicators apparently takes an extra special giant-sized cluehammer. I have received the same damn form twice now pertaining to a 'question' about my benefit eligibility for the period beginning 6/15, which was the Monday of last week. I filled this form out and had solarbird fax it in, and had a devil of a time trying to make the woman I just spoke to understand that I HAD ALREADY FILLED OUT THIS FORM AND WHY DID I GET IT TWICE?!

She finally got the clue, though she couldn't tell me anything more constructive than that she'd tried to find the person who MIGHT have worked on my claim. Who, of course, had gone home for the day. No doubt while I was on hold for about SIX YEARS.

#3, the guy I spoke with yesterday told me that I would not be eligible for benefits for the week of 6/15-6/21 due to not having met the minimum number of contacts. BUT THEY SENT ME A CHECK, and now the stupid website claim thing says they have overpaid me by $142.

Which, I might add, contradicts the information from the woman I just spoke with, who says I was overpaid by $350 and change.

Aren't they GREAT, folks? Let's give 'em a BIG HAND!

Comments

[brombear.livejournal.com]

Most of life's really annoying problems can usually be handled with the subtle application of a small amount of high explosives....

Re:

[annathepiper]

Heh. Well, now that I have a job, I can stop dealing with them for at least six months. Not as dramatic as high explosives but still a relief. :)