More on #amazonfail

[annathepiper]

Okay, so as of today the prevailing winds of opinion on the Net appear to be hitting three major points:

1. It’s nice that Amazon did acknowledge their error, although from scattered reports I’m picking up, not everybody has had their previous sales rankings restored. I have not yet been able to confirm any specific de-ranked books that haven’t been restored, myself.
2. It’s not nice that Amazon hasn’t actually come right out and said “we’re really, really sorry about this, yes, this was a screwup of the highest order”. I’ve seen at least one author outright demanding an apology since her writing is her only source of income, and Amazon screwing this up therefore adversely affected her.
3. It’s also not nice that the mechanism for hiding items globally is there to begin with. Charles Stross ably expressed concerns about this over here.

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